Terms and Conditions for House Painters in Norton, MA

Effective Date: October 6, 2025

Overview

These Terms and Conditions, together with any policies they reference, apply to your access to and use of nortonpainter.com and any related site that links to these Terms (the "Website"). Please review them carefully, as they define important rights and obligations.

By using the Website, you accept these Terms. If you do not agree, do not use the Website. We may update these Terms or limit access at any time, with or without prior notice. Continued use of the Website means you accept the revised Terms. The Website is intended for users in the United States and its territories. You also confirm that you are of legal age and otherwise meet these requirements.

Our Privacy Policy describes how we collect and use personal information and is part of these Terms by reference. Using the Website means you have read and agree to that policy.

These Terms also include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).

1. The Website and What We Do

The Website is a technology platform that helps homeowners and other consumers submit service requests to independent providers of home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").

We do not:

• Deliver home improvement or professional services ourselves.
• Evaluate the quality, licensing, or legality of Third-Party Providers.
• Confirm compliance with laws, rules, or licensing requirements.
• Endorse or employ Third-Party Providers.

Using the Website gives you:

1. Access to tools that connect you with Third-Party Providers.
2. If you are a provider, exposure to potential customers.

All use of the Website is at your own risk.

2. Form Submission and Contact Consent

When you submit a form, you agree to our use of your information as described in the Privacy Policy. You also give us and Third-Party Providers permission to contact you by:

• Phone, including autodialed or prerecorded calls
• Text message
• Email
• Postal mail

Message and data rates may apply. Consent is not required in order to make a purchase. You may opt out by following the instructions provided.

You agree that:

• The information you provide is accurate.
• We may monitor or record calls.

3. Eligibility and Authority

You may use the Website only if you can enter into a binding contract and meet all of the following:

• You are at least 18 years old.
• You are located in the United States or its territories.
• You are not restricted from using the Website under applicable law.

If you accept these Terms on behalf of a business, you confirm that you have the authority to bind that business.

4. License

We provide you with a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. We keep all rights not expressly granted to you.

5. Restrictions on Use

You may not:

• Use the Website to compete with us, harass others, or engage in unlawful activity.
• Scrape, hack, disrupt, or overload the Website.
• Collect user information for unsolicited outreach.
• Make false or misleading statements.
• Copy, frame, monitor, or alter content without permission.
• Reverse engineer the Website or remove security protections.

We may suspend or end access at any time without notice.

6. User Content and Feedback

You may submit content such as feedback, messages, or reviews. You keep ownership of your content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.

You represent and warrant that:

• You own the content or have the rights needed to submit it.
• The content does not violate any law or the rights of another person.

We may use any feedback you provide without restriction and without any obligation to you.

7. Links and Third-Party Sites

Any links to Third-Party Providers or other websites are provided only for convenience. We are not responsible for the content, policies, or practices of those sites. Your use of them is subject to their own terms.

8. No Endorsement or Contracting

We do not endorse, verify, or guarantee any provider. Any quote shown is for informational purposes only and is not binding. Any service agreement is strictly between you and the provider.

9. Premier Partners and Communications

By submitting your information, you authorize partner companies to contact you using automated technology, including by phone or email. You do not have to consent to these communications in order to buy services. See Section 2 for opt-out information.

10. Disputes with Third Parties and Release

Any dispute you have with a Third-Party Provider is solely between you and that provider. You release us from claims that arise from or relate to those disputes.

California residents waive Civil Code §1542; comparable waivers apply in other jurisdictions where permitted.

11. Intentional False Information

If you provide false contact information or a false address, you may face legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.

12. Proprietary Rights

All content on the Website, including trademarks and copyrights, belongs to us or our licensors. Nothing in these Terms transfers ownership to you.

13. Reliance on Information

Information on the Website may be outdated, incomplete, or inaccurate. We make no promise that it is complete or correct.

14. Termination and Changes

We may change, suspend, or discontinue the Website, or your access to it, at any time. Some provisions continue after termination, including disclaimers and arbitration terms.

15. Disclaimers

The Website is provided "as is" and "as available."
We disclaim all warranties, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

You use the Website at your own risk.

16. Limitation of Liability

To the fullest extent allowed by law:

• We are not liable for indirect, incidental, or consequential damages.
• Our total liability is limited to $100 or the amount you paid us.

Some jurisdictions may not permit these limitations.

17. Indemnification

You agree to defend, indemnify, and hold us harmless from claims arising out of your:

• Violation of these Terms
• Content you submit
• Interactions with providers

18. DMCA and Infringement Notices

Send infringement claims to:

DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807

Include:

• A description of the work and where it appears
• Your contact information
• A statement that you are authorized to act

Submitting false claims may create legal liability.

19. Electronic Communications

You consent to receive communications electronically through email or postings on the Website. These communications satisfy any legal requirement for written notice.

20. Dispute Resolution and Arbitration

Disputes are resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).

• Location: Boston, Massachusetts
• Claims ≤ $10,000 may be decided on written submissions.
• No class actions or jury trials are permitted.
• The arbitrator's decision is final and binding.

21. Choice of Law and Venue

Delaware law governs these Terms.
Any dispute that is not subject to arbitration must be filed in a state or federal court in Delaware.

22. International Use

The Website is operated from the U.S. If you access it from outside the country, you do so at your own risk.

23. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including natural disasters, war, or power outages.

24. California Notice

Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210

25. Statute of Limitations

Any claim related to the Website must be filed within one year unless a longer period is required by law.

26. Severability, Waiver, and Entire Agreement

If any part of these Terms is found to be invalid, the remaining provisions remain in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.

27. Miscellaneous

Use of the Website does not create a partnership, joint venture, or employment relationship.
No third party has rights under these Terms.

28. Contact

If you have questions, contact us at the address above.

All rights reserved.