Privacy Policy for House Painters in Norton, MA

Last Updated: October 6, 2025

At nortonpainter.com, "nortonpainter.com" "we," and "us" value your privacy and take it seriously.
This policy describes what information we collect, how we use it, who we may disclose it to, and the options available to you. By visiting nortonpainter.com or any page that links to this policy, you agree to the terms below.

Scope

This policy covers information collected:

• On our Website
• Through emails, texts, and other electronic communications with us
• Through our ads and apps on third-party sites when they link to this policy

This policy does not cover information gathered offline or on websites we do not operate or control.

Information We Collect

We collect three categories of information:

1. Information You Provide

Examples include:

• Name
• Address
• Email
• Phone number
• Details related to your service request (location, project scope, timing, pricing expectations, notes)
• Any other information you choose to send us

2. Information Collected Automatically

Examples include:

• Pages viewed, links clicked, time spent on the site, and referring or exit pages
• IP address, device IDs, approximate location, browser, operating system, screen size, language, and time zone
• Search terms entered on our site
• Cookies, pixels, web beacons, and similar tools

3. Information from Third Parties

Examples include:

• Updated contact information
• Purchase or interaction history
• Service request verification and fraud screening data
• Advertising and analytics information, including email engagement

Your information may be processed in the United States and in other countries.

Cookies and Similar Technologies

We use cookies, pixels, and web beacons to:

• Recognize returning visitors
• Track site performance
• Tailor content
• Support advertising

Most browsers allow you to block or remove cookies. Some features may not function properly without them.
Third parties may also place cookies, and we do not control those cookies.

Interest-Based Advertising

We may partner with others to display ads that are based on your interests.
Those partners may use identifiers such as an IP address, cookie IDs, or hashed email addresses to recognize your device.

To learn more or opt out, visit:

• DAA Opt-Out
• NAI Opt-Out

How We Use Your Information

We use information to:

• Operate and improve our services and Website
• Process and complete your service requests
• Connect you with service providers that fit your request
• Communicate with you about requests, updates, and support
• Personalize your experience and our marketing efforts
• Conduct analytics, research, and product development
• Detect, prevent, and address fraud, abuse, and security issues
• Enforce our Terms of Use and meet legal requirements

How We Share Information

We share information in the following ways:

Service Providers and Provider Networks

If you request a quote or service, we share the information needed with third-party service providers and provider networks so they can respond to your request.

Corporate Family and Affiliates

We may share information with our parent companies, subsidiaries, and affiliates.

Vendors

We share information with vendors that help us run the Website and business, including analytics, security, payments, support, and marketing providers.
They may use personal information only to carry out services for us.

Advertisers and Marketing Partners

We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as your email address, may be shared with marketing partners that referred you.

Aggregated or De-Identified Data

We may share information that does not identify you personally.

Legal and Safety

We may disclose information when needed to comply with law, protect rights and safety, or investigate fraud and misuse.

Business Transfers

We may share information in connection with a merger, sale, financing, bankruptcy, or acquisition.

Third parties that receive your information may follow their own privacy policies.

Your Choices

• Do not provide information: You may browse public pages without sharing personal data, but we cannot handle service requests without it.
• Marketing emails: Use the unsubscribe link in our emails to opt out. This does not stop messages from providers we shared your request with.
• Cookies: Adjust cookie settings in your browser or use the opt-out links above.

Access and Control

You can ask us to:

• See the data we hold about you
• Fix inaccurate data
• Delete data, where permitted by law or operational needs
• Raise concerns about how we use your information

Use the contact methods listed in the How to Contact Us section.

Data Retention

We keep personal information only as long as needed for the purposes in this policy, taking into account:

• The type and sensitivity of the data
• The risk of harm
• The purposes of processing
• Legal obligations
• Whether the same purpose can be met another way

Security

We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission or storage method is completely secure.

Children's Privacy

The Website is not intended for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with appropriate consent or legal capacity.

California Privacy Rights

If you are a California resident, you have the following rights, subject to certain exceptions:

Right to Know

You may request details about:

• Categories of personal information collected
• Sources of collection
• Business or commercial purposes
• Categories of third parties with whom we shared information
• Specific pieces of personal information we hold about you

Right to Delete

You may request deletion of personal data collected from you, subject to exceptions.

Right to Correct

You may request correction of inaccurate personal data.

Right to Opt Out of Sale or Sharing

We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as a "sale" or "sharing" under California law.
To opt out, contact us and state "Do Not Sell or Share My Personal Information."

Right to Non-Discrimination

We will not treat you differently because you exercise your privacy rights.

Verification

We verify requests before acting on them. Requests that cannot be verified or are excessive may be denied.

How to Submit a Request

Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may require proof of authorization.

Shine the Light

California residents may request a list of third parties that received personal information for marketing purposes during the prior calendar year.
Send a written request and include "California Shine the Light" in your message.

Visitors Outside the United States

The Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.

Changes to This Policy

We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
If you continue using the Website after changes are posted, you accept the updated policy.

How to Contact Us

House Painters
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807

To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."